FCA Motor Finance Mis-Selling Scandal

Could You Be Owed
Thousands of Pounds
in Compensation?

Millions of UK drivers were secretly overcharged on their motor finance agreements. The Supreme Court has ruled in favour of consumers — check in minutes if you qualify for a refund.

▶ How It Works
No Win, No Fee
Takes Under 2 Minutes
🔒 Fully Secure & Confidential
🏛️ FCA Regulated Process
0M+ Affected Finance Agreements
£0 Average Compensation Amount
0% of Applicants Are Eligible
£0bn+ Total Estimated Redress Pool

You May Qualify If You Tick Any of These Boxes

The mis-selling scandal affects anyone who financed a vehicle through a lender that paid hidden commissions to brokers and dealers.

  • You took out a car finance agreement after April 2007
  • You used PCP (Personal Contract Purchase), HP, or lease finance
  • You were not clearly told the dealer received a commission
  • Your dealer or broker could set their own interest rate (discretionary commission)
  • You financed a car, van, motorcycle, or any motor vehicle
  • The finance was through a UK-registered lender

Quick Eligibility Check

🚗 Did you buy or lease a vehicle on finance since 2007?
💰 Were you charged interest on your finance deal?
🤫 Were you told about commissions paid to the dealer?
📋 Was your finance through a UK lender or dealership?

If you answered YES to the first two questions, you may have a valid claim worth £1,000s.

How It Works

From check to compensation — our streamlined process means you could receive your refund in as little as a few weeks.

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1

Complete Your Free Check

Fill in our quick 2-minute form with your basic personal details and information about your motor finance. No documents needed at this stage.

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2

We Investigate Your Claim

Our team contacts your lender on your behalf to uncover whether a hidden discretionary commission was paid — and calculate what you're owed.

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3

Receive Your Compensation

If your claim is successful, your lender pays compensation directly to you. You only pay our success fee if we win — completely risk-free.

The Compensation Company You Can Trust

We put our clients first. Our specialist team has helped thousands of UK drivers secure the compensation they deserve.

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No Win, No Fee

You never pay anything upfront. Our fee is only charged as a percentage of the compensation you receive — if we don't win, you pay nothing.

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Expert Claims Team

Our specialist motor finance claims team understands the FCA regulations and knows exactly how to build the strongest possible case for you.

Fast & Hassle-Free

We handle everything from start to finish. You simply provide your details and we take care of all communications with the lender on your behalf.

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Fully Secure

Your personal data is handled with the utmost care in full compliance with GDPR. We use bank-level encryption to protect your information.

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FCA-Backed Redress

The FCA has ordered lenders to set aside billions for redress. The official scheme means lenders must engage with valid claims made through authorised representatives.

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Always Here For You

Dedicated case managers keep you updated every step of the way. Real people, real support — you'll never be left in the dark about your claim.

What Is the Motor Finance Mis-Selling Scandal?

Between 2007 and 2021, car dealers and brokers across the UK were secretly paid "discretionary commissions" by lenders — meaning the higher the interest rate they charged you, the more money they made. This was a fundamental conflict of interest that was never disclosed to customers.

The FCA investigated and found this practice was widespread and unfair. In a landmark ruling, the UK Supreme Court confirmed that lenders and brokers acted unlawfully, and millions of UK consumers are now entitled to a full refund of the excess interest they were charged.

The total estimated cost to lenders could exceed £16 billion — making this one of the biggest consumer finance scandals since PPI.

🏛️ Official Government Position

  • The FCA (Financial Conduct Authority) has launched a formal review of the motor finance mis-selling scandal
  • The Official Receiver has confirmed protections are in place for consumers with affected lenders in administration
  • Lenders are legally required to respond to valid claims and provide redress where hidden commissions were paid
  • The complaints deadline window has been extended to ensure all affected consumers can make a claim
  • Claims can be made even if your finance agreement has already been fully paid off
  • The scheme covers PCP, HP, conditional sale, and other forms of regulated motor finance

What Our Clients Say

Thousands of UK drivers have already received compensation through Conco. Here's what some of them had to say.

£1,840
★★★★★

"I had no idea I'd been overcharged on my car finance for years. Conco handled everything and I received a cheque in the post. Couldn't believe how easy it was."

SR
Sarah R.
Manchester
£2,350
★★★★★

"Thought it was too good to be true but the team kept me updated throughout. Three months later and I had over two thousand pounds back. Absolutely brilliant service."

JM
James M.
Birmingham
£987
★★★★★

"Simple form, quick process, great communication. I'd already paid off my car so didn't think I could claim — turns out I could and got nearly a thousand pounds back!"

PK
Paula K.
Leeds

Frequently Asked Questions

Everything you need to know about the motor finance mis-selling scandal and how to make a claim.

What is a discretionary commission arrangement (DCA)?
A discretionary commission arrangement (DCA) was an agreement between a lender and a car dealer or broker where the broker had the power to set the interest rate on your finance deal. The higher the rate they set, the more commission they earned. This created a serious conflict of interest — your broker was financially incentivised to charge you more interest, and you were never told about it. The FCA banned DCAs in January 2021.
How much could I be owed?
The amount varies depending on the length of your finance agreement and how much your broker inflated your interest rate. The average claim is around £1,100, but many customers receive significantly more. Some individuals with multiple finance agreements or longer-term deals have received over £5,000. Our team will calculate the maximum amount you're entitled to.
Does it matter if my finance is already paid off?
No — you can still make a claim even if your finance agreement has been fully repaid. The mis-selling occurred at the point the agreement was set up, so the claim relates to money you overpaid in the past, regardless of whether the finance is still active.
What finance types are covered?
The scandal primarily affects PCP (Personal Contract Purchase) and HP (Hire Purchase) agreements, but also includes conditional sale agreements and other forms of regulated motor credit. It applies to cars, vans, motorcycles, and other motor vehicles. If you're unsure whether your agreement qualifies, our team will assess it for free.
How long does the claims process take?
Timescales vary depending on the lender and the volume of claims they are processing. Many claims are resolved within 8–12 weeks, though the FCA has granted some lenders additional time to handle the large volume of complaints. We keep you updated throughout the process so you always know where your claim stands.
Is there a deadline to claim?
Yes — the FCA has set deadlines for submitting motor finance complaints. It's important to start your claim as soon as possible to ensure you don't miss out. Our team will ensure your claim is submitted well within any applicable deadlines.
What is Conco's fee?
Conco operates on a strictly no win, no fee basis. There is nothing to pay upfront. If your claim is successful, we charge a percentage of the compensation you receive. We will always be transparent about our fee structure before you proceed — there are no hidden charges.
Can I claim myself without using Conco?
Yes — you can submit a complaint directly to your lender or via the Financial Ombudsman Service (FOS) for free. However, many consumers find the process complex and time-consuming. Using Conco means our specialist team handles everything on your behalf, maximising your chances of a successful outcome.

Don't Miss Out on What You're Owed

Claim deadlines are approaching. Check your eligibility for free — it takes less than two minutes.